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Email: support@dluxlink.com

Steps to a Successful Tech Support Call

  1. If you are able to connect, check the Help Page or FAQ section of our Technical Support page before calling technical support.
  2. Take a deep breath.
  3. Sit comfortably in front of your computer.
  4. Write down the error message that you are getting or have it on the screen.
  5. Dial the Dluxlink Technical Support number.
  6. Listen carefully to the technician as you are walked through a solution.

Remember, our main goal is to get you connected to the internet and able to browse the web and receive your email. If you have questions about 3rd party software, please be aware that we may not be able to help you. If we are familiar with the software, we will be happy to tell you what we know, but please don't get upset if we aren't familiar with every program on the market.

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